Request a return
At Jennings and Cox, our top priority is ensuring that each of our clients is completely satisfied with the service and product they receive. That's why we offer a stress-free returns service for those who wish to use it.
To initiate a return, simply complete the contact form below or email us at firstname.lastname@example.org within 14 days of delivery. You do not need to provide us with a reason but we do welcome further information.
Once we have received your request we will then get in touch to arrange the return of your item(s) via our network of trusted couriers within the following two weeks.
As a small business, we do have to charge for using our hassle-free returns service (unless otherwise agreed) which is deducted from the refund amount. This charge is dependent on the type and size of product being returned with a maximum charge of £80.00 - we will notify you of this charge before arranging the return for you.